HOA Late Fees Will Be Waived During Upcoming Technology Update
Sharing a letter received from Juda Eskew, about a technology change for their Homeowner Portal:
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Dear Board or Client Portal User,
As we previously shared, we’re implementing a new technology platform that will enhance the way we manage the financial operations of your homeowner association. This is part of our ongoing commitment to providing you with the highest quality of service.
As a result of this change, we will need to transition your association members to a new homeowner portal, which will require some owners to reconfirm/update their payment method. We are investing significant resources to ensure that this is a seamless transition with no disruption in service to your community.
However, in order to ensure the best experience for both you and your members, we are planning to waive late fees for July in case any individuals experience payment challenges during this transition process. We believe this is in the best interest of your community.
We truly appreciate your continued partnership and look forward to delivering an even better experience with this enhanced solution. If you have any questions, please don’t hesitate to reach out to us or your service team.
Sincerely,
Brian Corbat Carol Eskew, C.P.A
CEO / Managing Partner President / Partner


